Job Description

As the public face of the company the Sales Associate is responsible for dealing with any and all customer questions about the products and services the company offers. A Sales Associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Responsibilities:

  • Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.
  • Operating cash registers, managing financial transactions, and balancing drawers.
  • Achieving established goals.
  • Directing customers to merchandise within the store.
  • Increasing in-store sales.
  • Superior product knowledge.
  • Maintaining an orderly appearance throughout the sales floor.
  • Introducing promotions and opportunities to customers.
  • Cross-selling products to increase purchase amounts.

Requirements:

  • An Associate’s degree or high school diploma.
  • Retail sales experience.
  • A professional appearance.
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
  • The ability to read, write, and perform basic math.
  • The ability to stand and walk for extended periods of time.

Languages

  • English

Education

  • No degree, certificate or diploma

Experience

  • 1 to less than 7 months

Type of Product

  • Footwear; Sports equipment and clothing

Transportation/Travel Information

  • Own transportation

How to apply

By email

[email protected]